Privacy Policy

1. Data Controller

ReportWise is a product of M.A.P.S, operated by AGCS LIMITED trading as ARTISTEHUB Systems (Company Registration No. 10778479). We are the data controller for personal data processed through the ReportWise platform.

2. Information We Collect

We may collect and process the following categories of data:

• Account information: Name, email address, and hashed password when you register.
• Catalogue data: Song metadata, royalty figures, and related information that you upload or enter into the Service.
• Usage data: Information about how you interact with the Service, including pages visited, features used, and timestamps.
• Technical data: IP address, browser type, operating system, and device information collected automatically.

3. How We Use Your Information

We process your data for the following purposes:

• Providing, maintaining, and improving the Service.
• Authenticating your identity and managing your account.
• Processing your uploads and generating reports.
• AI-assisted data extraction and analysis (using third-party AI providers).
• Communicating with you about service updates or support.
• Complying with legal obligations.

4. AI Processing & Third-Party Services

When you use AI-assisted features (such as PDF extraction or the Reporting Assistant), portions of your uploaded data may be transmitted to third-party AI service providers for processing. These providers process data according to their own privacy policies and data processing agreements. We select providers that maintain appropriate security standards, but we cannot guarantee the practices of third-party services.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Catalogue data and import logs are retained until you delete them or request their removal. We may retain certain data for longer periods where required by law or for legitimate business purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under applicable data protection laws, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict the processing of your data.
• Request data portability.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

8. Cookies & Tracking

The Service uses essential cookies for authentication and session management. These are strictly necessary for the operation of the platform. We do not use third-party advertising or tracking cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on this page with an updated “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related enquiries or to exercise your data rights, please contact: